We will pack and post your items once payment has been received
We can ship around Australia and internationally
We ship with Australia Post or can arrange a courier or express post
For details and costs you can check out the Australia Post Website http://auspost.com.au/
We stand by our workmanship and the quality of our drums and products. However, if the customer is unsatisfied with their purchase, we are happy to discuss some options.
By purchasing with us you agree to the below terms
All sales are final
In the case of faulty products, exchange or credit note can be given
We reserve the right to use discretion in regards to returned items
The most important aspect of your drum is the wood shell. All of our shells have gone through a strict selection process before we assemble them with the highest quality skins and other materials that are available. We have oiled and sanded all the drum shells whilst making them but you must take care to keep them out of extreme conditions. If you look after your drum shell, it can last a lifetime.
Drum skins must be looked after in order to maximise the life of your drum. We always recommend a djembe protection bag and/ or protection head cover for every drum. Your drum should be stored in its bag when possible and it should be kept away from extreme conditions such as very hot temperatures and rainy or wet conditions. The djembes should only be played with hands and not sticks or with rings. Care must be taken when transporting your drum.
Drum skins are a natural product and they do eventually break or \'pop\'. The lifespan of a drum skin is unpredictable and has to do with how well they are looked after and the conditions they are kept in. Also occasionally there are unseen weaknesses in the skins. The average lifespan of a drum skin is 1 - 5 years depending on how it is looked after, how often it is played, how much it is tuned and some luck as well. When your drum skin eventually does need replacing, it is an opportunity to re-build the drum and improvements can be made. We offer re-skinning for djembes and we can oil and sand the wood, re-shape the bearing edge, alter the rings, replace the ropes and fit a beautiful new skin (depending on what is needed). Leaving you with a virtually brand new drum again.
We also offer re-skinning and repairs.